Updater not progressing past "Starting Setup"

Hi, I purchased the Updater to be able to make sure I have the latest drivers for my PCSpecialist Octane VI 17 - P775TM1-G and when I click to either update or install a driver it flashes something but quickly changes to "Starting Setup" and seems to hang? Is something wrong or is it just working extremely slowly?

Any help/advice would be much appreciated, please.

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